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Contact Information

Use the links below for downloads, product questions, bug reports, and general support.

Paquet Builder website Downloads, product pages, tutorials, and release information.
Contact support Send questions, bug reports, or product feedback through the contact page.
Community forum Ask questions, share ideas, and browse discussions around G.D.G. Software products.
G.D.G. Software Company information and the broader product catalog.

What to Include in a Support Request

Section titled “What to Include in a Support Request”

  1. Your full name and a valid email address

    This makes it possible to reply and keep track of the conversation.

  2. The Paquet Builder version

    Always include the product version you are using, especially when reporting unexpected behavior.

  3. Your environment details

    For bug reports, add the Windows version, architecture, and any useful configuration details.

  4. A short description of the issue

    Explain what you expected, what actually happened, and whether the issue is reproducible.

  5. Your user ID if you are a registered customer

    Registered users should include their user ID to receive priority technical support.

Paquet Builder and related applications, documentation, and resources are copyright (c) G.D.G. Software, 2006-present. All trademarks and registered trademarks remain the property of their respective owners.